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Privacy Policy

Effective Date: January 28, 2026

Last Updated: January 28, 2026

Welcome to Falcon Finish LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal data of our professional partners and customers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit falconfinish.com.

 

1. Information We Collect

To provide our "Direct-to-Jobsite" services and pro-grade products, we collect the following types of information:

  • Personal Identifiers: Name, business name, billing/shipping address, email address, and phone number.

  • Commercial Information: Purchase history, products considered, and professional volume discounts.

  • Technical Data: IP address, browser type, and usage data collected via cookies to improve your site experience.

  • Professional Credentials: Tax ID or contractor license numbers (if provided for pro-tier pricing).

2. How We Use Your Information

We use your data to ensure Falcon Finish runs smoothly for your business:

  • Order Fulfillment: To process transactions and coordinate our "Falcon Runner" jobsite delivery.

  • The "Falcon Challenge": To send samples and follow up on performance feedback.

  • Marketing & Profit Alerts: To notify you of new product lines or bulk pricing that increases your margins.

  • Technical Support: To troubleshoot site issues and improve our color-matching tools.

3. Sharing Your Data

We do not sell your personal or professional data to third parties. We only share information with:

  • Service Providers: Payment processors (e.g., Stripe, PayPal) and logistics partners for delivery.

  • Legal Requirements: If required by law or to protect the rights and safety of Falcon Finish LLC.

4. Cookies and Tracking

We use cookies to remember your preferences (like your preferred "Falcon Equivalent" specs). You can manage cookie settings through your browser, though some site features may be limited.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the data we hold about your business.

  • Deletion: Request that we delete your personal information.

  • Opt-Out: Unsubscribe from marketing emails at any time using the "Unsubscribe" link.

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords for your pro-account.

7. Changes to This Policy

We may update this policy as our product lines expand. Significant changes will be notified via email or a prominent notice on falconfinish.com.

8. Contact Us

For questions regarding this policy or to update your contractor profile, please contact:

Falcon Finish LLC

Email: privacy@falconfinish.com

Website: falconfinish.com/contact

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